Corona tests at the airport: Incoming passengers say my results never arrived تصل

Like all arriving passengers, before leaving the airport, they underwent a PCR test for coronavirus. After about two weeks, they haven’t received results.

“I never received them, and I was never told that I would not receive them,” Benson said. “However, we did not need to release the PCR test results from quarantine; the serological test was sufficient.”

Currently, all vaccinated people abroad need to have a serological test to prove the presence of antibodies in their blood to bypass the mandatory isolation period. Most of them, including the Benson family, rush to pick it up right after leaving the airport.

“We received the results in about 12 hours, and I called the Department of Health,” Benson said. “I was asked to fill out a form and include the results of the serological test. Soon we received a letter informing us.”

No PCR test mentioned.

The Benson family is not an isolated case. The Jerusalem Post has learned that thousands of incoming passengers have not received the results of PCR tests since FEMI Premium began operating the testing station at Ben Gurion Airport on June 15.

“I didn’t get my results from the PCR report,” said Roseanne Koenigson, who arrived in Israel on Thursday to visit her daughter. I went straight to United Hatzalah in Jerusalem for the serological test. By 4:30 it was finished. I called the Ministry of Health on Friday morning and got out of quarantine by email in less than an hour after my call.”

The process for taking the test at the airport was very fast and efficient, Koenigson said, adding that she did not expect to receive the results of the PCR test.

“I didn’t ask them,” she said. My impression was that everything was uploaded to the Ministry of Health with my passport number. The PCR determination was only one step in the process. Serums were the second step.”

The other travelers were even more surprised.

Facebook groups and pages dedicated to helping people deal with the bureaucracy of visiting or leaving Israel during the coronavirus crisis, are filled with messages from travelers puzzled that results never arrived.

DG, who is an Israeli citizen, will marry on Sunday. Several of her family members traveled to Israel for the wedding. They also underwent both PCR and serological testing, and were released from isolation after obtaining the results of the latter and did not obtain the results of the former.

“People pay a lot of money to a private company, and then they don’t get their results,” said DJ, adding that she also knows many Israelis in the same situation.

“But the main problem is that someone can be vaccinated and have the antibodies and still be infected, and if they don’t receive the results of the PCR test, they don’t know they are positive and they can turn around and infect others,” she said.

Currently, Israel does not require the isolation of vaccinated or recovered individuals, unless they return from countries that have been placed under a travel ban due to their high infection rates: Argentina, Brazil, India, Mexico, Russia and South Africa.

“I am an Israeli citizen,” said M. “I returned to Israel from France on June 20, and had a PCR test. I will not hear from them again.”

Sometimes, the problem seems to be technical.

“I didn’t get the PCR results for my granddaughter, which was taken with her mother and two brothers,” Zelda said. “We only got three out of four results.”

In theory, Israeli citizens or residents are supposed to receive the results through their health fund, while visitors who are not members of the health fund should receive a link to check their results on a specific website where they are uploaded by the Minister of Health. But both don’t happen very often.

“If Israel wants to reopen its doors to tourism, it will need to solve all these problems and improve communication,” the Director-General said.

Maayan Jaffe Hoffman contributed to this report.

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