BT has officially opened its new London headquarters, a major milestone in the company’s transformation program initiated by former CEO Gavin Patterson.
As part of these changes, BT is restructuring its workforce and decentralizing its operations to 30 locations in the UK.
We hope the changes will save £1.3bn, enable the more streamlined company to react faster to market trends and get closer to customers.
‘One Braham’ in London’s Aldgate will house 3,500 employees, in support of BT’s planned regional hubs, contact centers and specialist buildings. The facility will have community centers and a public cafe, while also housing a new concept store that the company will use to test future store ideas.
BT says it still believes in the future of the office, but individual teams within the company will adopt ‘smart working’ practices where individuals choose how they spend their time between home and work.
“Our new London headquarters will bring our people together in an impressive and modern environment and transform the way teams work,” said Philip Jansen, CEO of BT.
“We are very excited to move to One Braham. It represents a changing BT, a company that is more agile, progressive and able to adapt to the challenges and opportunities posed by the acceleration of digital technologies.
“We want our colleagues to be proud of where they work, to feel part of something brilliant at BT. Our new headquarters is designed to support our people, empower them to be their best and deliver great results for our customers.”
A Braham replaces BT’s previous home of nearly 40 years in St Pauls. BT Center was sold for £200 million in 2019 after the company deemed the ten-storey building no longer “fit for purpose”.
The company says the restructuring will be complete in 2024.
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